Search
Close this search box.

SoftBank Mobile gains system recovery assurance with Cristie CBMR

Ready for true enterprise resilience? Start your free Cristie trial.

Protection of over 150 systems with seamless scalability as new applications are added.

With vastly improved system recovery times, service outage times are kept to a minimum ensuring that customer SLAs can not just be met but exceeded.

Protection can be scheduled for all systems without any impact on service operations.

Easy setup and teardown of system recovery test environments are possible at any time reducing administrative overhead.

With comprehensive system recovery reporting the SoftBank support team can monitor and respond to system recovery scenarios at any time.

System recovery time for the entire server estate reduced to less than one hour from 2hr+ using the previous system recovery workflow.

Customer Profile:

SoftBank Mobile is a leading Japanese telecommunications and Internet corporation company, with various operations including broadband, fixed-line telecommunications, e-commerce and Internet.

Challenge

Customer service is very important to SoftBank Mobile and the company offer 24 x 365 support with clear service level agreements. However, its legacy manual backup operations were time-consuming, operated through scripts and standard system tools such as ftp and
tar. SoftBank Mobile needed a machine backup and recovery solution that would not only meet but exceed existing SLAs.

Solution

After a competitive tender process, SoftBank Mobile purchased CBMR from Cristie Software and began to enjoy immediate benefits. CBMR supports online backup without affecting SoftBank Mobile’s running applications and operations. Seiichi Koike, Deputy Manager, SoftBank mobile says, “We use CBMR for all of our scheduled server maintenance, and for updates to applications and system configurations. With around 150 servers on our network service system, it is important that our backup solution now gives us stability and continuity.”

Result

The measured time for recovery (including OS, applications and data) using CBMR is now under an hour – compared with at least two hours previously. Koike says, “Our operations team can now execute the maintenance of our servers with confidence, as CBMR gives them a quick and easy recovery process should any server fail”.

Unlock Seamless & Scalable Automated Recovery Solutions with the Cristie Virtual Appliance!

From bulk backup management to prioritized system recoveries, we’ve got you covered. Contact us today & elevate your system recovery game!

The Cristie Software Blog

Cristie Software in Healthcare

Cristie Software in Healthcare: Balancing Patient Data Security with Rapid Recovery The healthcare industry faces a unique challenge: safeguarding sensitive patient data while ensuring rapid system recovery in the event of failures or cyber incidents. With healthcare providers increasingly reliant on digital systems to manage patient records, treatment plans, and

Read More »
Cloud-based disaster recovery

Cloud-Based Disaster Recovery

Cloud-Based Disaster Recovery with Cristie Software: Benefits and Considerations In today’s digital-first world, disaster recovery (DR) is no longer an afterthought for organizations—it’s a critical component of business continuity. Whether it’s natural disasters, cyberattacks, or hardware failures, unforeseen events can have devastating effects on company operations. Cloud-based disaster recovery (DR)

Read More »

Financial Services: Disaster Recovery for the Age of FinTech

Financial Services: Disaster Recovery for the Age of FinTech The financial services industry has undergone a digital revolution driven by FinTech (financial technology). With innovations like blockchain, mobile banking, AI-powered financial tools, and payment gateways, the sector has become more efficient but also more vulnerable to disruptions, including cyberattacks, system

Read More »

The State of Disaster Recovery and Cyber-Recovery, 2024–2025

IDC/Zerto – The State of Disaster Recovery and Cyber-Recovery, 2024–2025. IDC recently published the white paper “The State of Disaster Recovery and Cyber-Recovery, 2024–2025: Factoring in AI” sponsored by Zerto which highlights current trends in disaster protection strategies in the face of growing cybercrime. The paper also presents survey results

Read More »

Contact Us

Thank you for contacting us. We have received your request.