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purchase FAQs

Our software is licensed per server (protect client) – for example, if you have 20 Windows machines you wish to protect, you will need 20 Windows licences. For details of our capacity licensing model please contact

Our standard list price is US$725 per license. Talk to us about our reseller discount structure.

Yes, the cost of the license does include the first year’s support and maintenance. We can also quote for additional years’ support if required. If you need any further information on additional maintenance please email
No. Our software is very simple to install and manage. However, if you have a BP/ reseller who would be willing to install the software on behalf of the customer, we would be more than happy to provide a remote enablement session for them.
You can find BMR Part Codes and List Price information here
Please contact our sales team on +44 (0)1453 847000 or email
Yes. You can purchase Cristie Software products through IBM or EMC (or from an authorised IBM/EMC distributor or reseller), or from our global network of approved resellers. If you need any help in finding a Cristie Software partner, or in placing an order with an existing partner, please complete the Find a Partner form.
Cristie Software solutions CBMR and TBMR are available through IBM’s Passport Advantage® (PPA). Please use this channel for ordering via IBM. Part Codes are available here
  1. Contact your Cristie representative (if unknown please email us at and agree quotation
  2. Email your customer order along with the quotation to the EMC Brokerage team and they will complete the order process
  3. Once PO is received by Cristie they will e-ship the licenses to you
Cristie Software