All Cristie software purchased from IBM or through other Cristie partners includes 12 months of software maintenance from Cristie. This includes free access to:
We understand how critical and damaging business downtime can be and how vital it is to get your organisation back up and running quickly and with as little disruption as possible. Our first class support team are available 24 hours a day, 7 days a week throughout the year for Priority One issues, to ensure they are on hand when needed. Our support team are a committed, knowledgeable and friendly group that can provide assistance for any of the supported operating systems (Windows, Linux, Solaris and AIX) that our software caters for.
UK Bank Holidays are classed as out of hours support.
Solutions to minor technical problems and tips and advice relating to Cristie products may be found in the Cristie KnowledgeBase.